FAQ

How can I contact you?

Address: 160 W Camino Real, Unit 561, Boca Raton Florida, 33432, United States 

Email: hello@vevatro.com

Phone Number: +1 561-710-8622

Business hours: Monday to Friday, 8 a.m. to 4 p.m. (EST).
We respond within 24 business hours, or: contact us 

Which payment methods do you accept?

We accept the following secure payment options:

All major credit and debit cards – Visa, MasterCard, American Express, Discover, and others supported by our payment processor.

PayPal – Pay quickly and securely using your PayPal account.

Shop Pay – A fast and secure checkout option provided by Shopify.

Google Pay - Pay quickly and securely using your Google Pay account.

All prices on our Site are listed in U.S. Dollars (USD).

4. How long does order processing and shipping take?

Processing: 3–5 business days.

Shipping: Delivery times vary by location and are displayed at checkout. However, our average delivery time is 6 to 12 business days. You will receive a tracking code as soon as your order is shipped.

Do you accept returns or exchanges?

Yes. You can request a return or exchange within 90 calendar days after delivery.
Send an email to hello@vevatro.com with your order number.

How do refunds work?

Once we receive the product in perfect condition, we will issue a refund within 5-7 business days, using the original payment method.

Is my personal data safe?

Yes. We use SSL encryption.