Contact Us

Vevatro is committed to responsive, email-first customer support. Our team reviews every message and responds as quickly as possible.

Customer Support

Email: hello@vevatro.com

Support Hours: Monday-Friday, 8:00 AM - 4:00 PM (EST), excluding US federal holidays.

Response time: within 1 business day (Monday-Friday).

Please include your order number (if applicable) and a clear description of your question. Including photos for damage, defect, or shipping issues helps us resolve your case faster.

What We Help With

• Order status, tracking, and shipping questions
• Returns, refunds, and exchanges
• Vevatro VIP Club membership questions, billing, and cancellation
• Product information and usage
• Account access and password reset
• Privacy and data requests

Support Channel

We provide customer support via email only. This lets us keep a written record of every interaction, resolve issues accurately, and respond with documented answers. We do not currently offer phone or live chat support.

Business Information

Legal Name: PF Unlimited Enterprises LLC (d/b/a "Vevatro")

Email: hello@vevatro.com

Mailing Address: 160 W Camino Real, Unit 561, Boca Raton, FL 33432, United States

Media And Business Inquiries

For partnership, press, or wholesale inquiries, please email hello@vevatro.com with "Business Inquiry" in the subject line.

Important Notes

Please do not send sensitive personal information (Social Security numbers, full payment card numbers, etc.) via email. If we need to verify identity for a privacy or billing request, we will direct you to a secure process. See our Privacy Policy for details.