Frequently Asked Questions (FAQs)

Do you work only with new products?

Yes, at Vevatro, we work exclusively with brand-new products.

Do you perform quality testing on your products?

Yes, all of our products undergo quality testing to ensure the highest standards and customer satisfaction.

Which countries do you ship to?

We currently deliver exclusively to the United States.

What are the shipping times?

All our orders are processed and shipped within 3–5 business days.
The delivery time after dispatch is 6–12 business days.

How much does shipping cost?

All orders in our store come with free shipping.

Which carrier do you use for shipping?

We work with reliable shipping partners (such as Zendrop) to ensure fast and secure delivery.

Do the orders come with a tracking number?

Yes, all our orders include a tracking number. As soon as your order is shipped, the tracking code will be sent to your email.

How can I track my order?

To track your order, simply go to our Track Order page, fill in the requested information, and check the shipping details for your order.

Which payment methods do you accept?

We accept the following secure payment options:

All major credit and debit cards – Visa, MasterCard, American Express, Discover, and others supported by our payment processor.

PayPal – Pay quickly and securely using your PayPal account.

Shop Pay – A fast and secure checkout option provided by Shopify.

Google Pay - Pay quickly and securely using your Google Pay account.

All prices on our Site are listed in U.S. Dollars (USD).

Do you accept returns or exchanges?

Yes. You can request a return or exchange within 90 calendar days after delivery.
Send an email to hello@vevatro.com with your order number.

What happens if I receive a defective or incorrect product?

If you receive a defective or incorrect product from our store, please contact us immediately. We are committed to either replacing your product or refunding the full amount paid.

How do refunds work?

Once we receive the product in perfect condition, we will issue a refund within 5-7 business days, using the original payment method.

Is my personal data safe?

Yes. We use SSL encryption.

Contact information:

Company Name: MILLION DOLLAR BRANDS LLC
PATRICK SIMOES FOSSA MBR

EIN Number: 39-2712618

Website name: Vevatro.com

Phone Number: +1 561-710-8622

Email: hello@vevatro.com

Address: 160 W Camino Real, Unit 561, Boca Raton, Florida, 33432, United States 

Opening Hours: Monday to Friday, 8 a.m. to 4 p.m. (EST)

Response Time: We respond within 24 hours.