Return and Refund Policy
At Vevatro.com, we are committed to providing high-quality products you can trust. If for any reason you’re not completely satisfied with your purchase, we offer a 30-day money-back guarantee.
Our Return Policy
Return Period
You may return your items within 30 days from the date of delivery.
Eligibility for Returns
To qualify for a return:
Items must be in the same condition you received them (unworn, unused, with tags, and in original packaging).
A receipt or proof of purchase is required.
Items sent back without prior approval will not be accepted.
How to Start a Return:
Email us at hello@vevatro.com with your order number and reason for return.
We’ll reply with return instructions and a return address.
All returns must be sent to: 160 W Camino Real, Unit 561, Boca Raton Florida, 33432, United States
Damages and Issues
Please inspect your order upon delivery. If your item is defective, damaged, or if you received the wrong item, contact us immediately so we can evaluate the issue and make it right.
Items Not Eligible for Return
Products with clear signs of use.
Exchanges
The fastest way to receive a replacement is to return the item first. Once the return is accepted, you may place a new order for the desired item.
Return Shipping Costs
Returns for items that are defective, incorrect, damaged or if you decide to return an item because you've changed your mind the shipping are free of charge. We will cover all associated return costs.
Refunds
Once we receive and inspect your return, we will notify you of the approval.
If approved, refunds will be issued to your original payment method within 7 business days.
We do not charge any restocking fees.
Please note, your bank or card provider may take additional time to post the refund.
Late or Missing Refunds:
If it’s been more than 7 business days and you haven’t received your refund:
Check with your bank or card provider or contact us at hello@vevatro.com
Contact information:
Company Name: MILLION DOLLAR BRANDS LLC
PATRICK SIMOES FOSSA MBR
EIN Number: 39-2712618
Website name: Vevatro.com
Phone Number: +1 561-710-8622
Email: hello@vevatro.com
Address: 160 W Camino Real, Unit 561, Boca Raton, Florida, 33432, United States
Opening Hours: Monday to Friday, 8 a.m. to 4 p.m. (EST)
Response Time: We respond within 24 hours.